Terms & Conditions

Last Updated: September 14, 2026

Welcome to the Carolina Cooling & Heating website.

These Terms & Conditions (“Terms”) govern your use of this website operated by Carolina Cooling & Heating (“Carolina Cooling & Heating,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. Website Use

This website is provided to give information about Carolina Cooling & Heating, our HVAC services, service areas, and ways to contact us.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Introduce malicious software or harmful code
  • Interfere with the operation or security of the website
  • Use automated systems to scrape or collect website content without permission
  • Submit false, misleading, or fraudulent information through our forms

2. Website Information

We make reasonable efforts to provide accurate and current information on this website.

However, information on the website is provided for general informational purposes and may change without notice.

Service availability, pricing, service areas, equipment availability, promotions, and other information may change at any time.

We do not guarantee that all information on the website will always be complete, accurate, or current.


3. HVAC Services and Estimates

Information submitted through our website, including a request for a quote, does not create a contract between you and Carolina Cooling & Heating.

Submitting a quote or service request does not guarantee:

  • A particular price
  • Availability of a specific technician
  • Availability of specific equipment
  • A particular appointment time
  • Completion of a particular service

Any estimate, proposal, or service agreement provided by Carolina Cooling & Heating may be subject to additional terms and conditions.

A binding agreement for services will be established separately between Carolina Cooling & Heating and the customer.


4. Service Areas

Carolina Cooling & Heating provides services within its designated service areas.

Our service areas may change from time to time depending on availability, scheduling, location, and other business considerations.

Being listed as a service area on this website does not guarantee that every service will be available at every location.

Please contact us to confirm service availability for your specific location.


5. Emergency Services

If emergency HVAC services are advertised or requested through this website, availability may vary depending on technician availability, location, time of day, weather conditions, and other circumstances.

Submitting an emergency service request does not guarantee immediate service.

If you are experiencing a dangerous condition, including smoke, fire, suspected gas leaks, or another immediate safety emergency, contact the appropriate emergency services before contacting Carolina Cooling & Heating.


6. Website Availability

We make reasonable efforts to keep this website available and operational.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities.

The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, security measures, or circumstances beyond our control.


7. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, designs, and other materials, is owned by or licensed to Carolina Cooling & Heating and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from Carolina Cooling & Heating or the applicable rights holder.


8. Trademarks and Logos

The Carolina Cooling & Heating name, logo, branding, and related materials may not be reproduced, modified, or used without permission.

Third-party trademarks, logos, product names, and brands displayed on this website belong to their respective owners.


9. Third-Party Links

This website may contain links to third-party websites.

These links are provided for convenience or informational purposes.

Carolina Cooling & Heating does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is at your own risk.


10. Disclaimer

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

Carolina Cooling & Heating makes no warranties, express or implied, regarding the operation of the website or the accuracy, completeness, reliability, or availability of its content.

Information provided on this website does not replace an in-person inspection, professional HVAC evaluation, or service diagnosis.


11. Limitation of Liability

To the fullest extent permitted by applicable law, Carolina Cooling & Heating and its owners, employees, contractors, and service providers will not be liable for damages arising from or related to your use of this website or reliance on information provided through the website.

Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.


12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Carolina Cooling & Heating, its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms.


13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how information submitted through the website may be collected and used.


14. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


15. Governing Law

These Terms & Conditions are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Any dispute relating to the use of this website or these Terms will be subject to the applicable laws and courts of South Carolina, unless otherwise required by applicable law.